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Shipping Policy

At Sahla Enterprises, we strive to provide seamless and reliable shipping and delivery of our recruitment-related documents, kits, and supporting materials. This policy outlines our commitments and procedures to ensure that your deliveries are efficient, transparent, and secure.

Scope of Shipping Services

Documents & Essential Kits:

  • Delivery of legal documents, agreements, and certificates.
  • Shipment of work kits or materials required for overseas employment.

Regions Covered:

  • Domestic deliveries across India.
  • International deliveries to countries with active recruitment operations.

Shipping Process

Verified Partners:

  • We work exclusively with certified logistics and courier service providers to ensure timely and secure delivery.

Real-time Tracking:

  • Customers will receive tracking information to monitor their shipment’s status.

Packaging Standards:

  • All shipments are securely packed to prevent damage or tampering.

Delivery Timelines

  • Domestic Deliveries: 3-7 business days.
  • International Deliveries: 7-15 business days (depending on destination and customs clearance).

Insurance & Liability

  • We provide insurance coverage for high-value documents and materials.
  • In case of loss or damage during transit, Sahla Enterprises will assist in resolving the matter with the courier service.

Customer Responsibilities

  • Ensure accurate shipping details at the time of booking.
  • Report any discrepancies within 48 hours of receiving the shipment.

Support & Grievance Redressal

  • A dedicated helpline and email support are available for shipment-related queries.
  • Customers can escalate issues to our grievance redressal team for prompt resolution.

By integrating technology, verified logistics partners, and responsive customer support, Sahla Enterprises ensures a delivery experience you can trust.