At Sahla Enterprises, we strive to provide seamless and reliable shipping and delivery of our recruitment-related documents, kits, and supporting materials. This policy outlines our commitments and procedures to ensure that your deliveries are efficient, transparent, and secure.
Scope of Shipping Services
Documents & Essential Kits:
- Delivery of legal documents, agreements, and certificates.
- Shipment of work kits or materials required for overseas employment.
Regions Covered:
- Domestic deliveries across India.
- International deliveries to countries with active recruitment operations.
Shipping Process
Verified Partners:
- We work exclusively with certified logistics and courier service providers to ensure timely and secure delivery.
Real-time Tracking:
- Customers will receive tracking information to monitor their shipment’s status.
Packaging Standards:
- All shipments are securely packed to prevent damage or tampering.
Delivery Timelines
- Domestic Deliveries: 3-7 business days.
- International Deliveries: 7-15 business days (depending on destination and customs clearance).
Insurance & Liability
- We provide insurance coverage for high-value documents and materials.
- In case of loss or damage during transit, Sahla Enterprises will assist in resolving the matter with the courier service.
Customer Responsibilities
- Ensure accurate shipping details at the time of booking.
- Report any discrepancies within 48 hours of receiving the shipment.
Support & Grievance Redressal
- A dedicated helpline and email support are available for shipment-related queries.
- Customers can escalate issues to our grievance redressal team for prompt resolution.
By integrating technology, verified logistics partners, and responsive customer support, Sahla Enterprises ensures a delivery experience you can trust.